Terms & Conditions – Khao Desi

Welcome to Khao Desi. By accessing and using our website www.khaodesi.in, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. General

  • This website is owned and operated by Khao Desi (“we,” “our,” “us”).

  • By accessing our site, placing an order, or using our services, you accept these Terms & Conditions.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Eligibility

  • You must be at least 18 years old to place an order on our website.

  • If you are under 18, you may use the website under the supervision of a parent/guardian.

3. Products & Services

  • All products listed are subject to availability.

  • We reserve the right to modify, discontinue, or update any product without notice.

  • Product images are for representation purposes only; actual products may vary slightly.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise stated.

  • We accept secure online payments through trusted payment gateways.

  • Orders will be processed only after successful payment confirmation.

5. Shipping & Delivery

  • We deliver across India through third-party logistics partners.

  • Delivery timelines are estimates and may vary due to unforeseen circumstances.

  • Risk of loss passes to the customer once the order is dispatched.

6. Returns, Refunds & Cancellations

  • Due to the nature of our food products, returns are not accepted once delivered.

  • Refunds or replacements will only be processed for defective, damaged, or incorrect items.

  • Cancellation requests must be made before dispatch; once shipped, cancellation is not possible.

7. Intellectual Property

  • All content, logos, trademarks, and designs on khaodesi.in are the property of Khao Desi.

  • Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

  • Khao Desi shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or services.

  • We do not guarantee uninterrupted or error-free access to the website.

9. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes will be subject to the jurisdiction of courts in [Your City/State, India].

10. Contact Us

For any queries, concerns, or complaints, please contact:

📩 Email: support@khaodesi.in